Privacy Policy

Effective Date: 14/10/2025 Dentafusion
ABN: 97 672 271 420
Website: https://dentafusion.com.au

1. Purpose of This Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with us, including when you purchase our dental products, attend our training programs, or visit our website. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

– Personal information: name, clinic name, business address, email, phone number, and registration details (e.g., AHPRA number).
– Financial information: payment card details, billing and shipping addresses, transaction history.

– Account and technical information: login credentials, IP address, browser type, and website usage data (via cookies or analytics).
– Professional information: interests in dental products, training course attendance, or clinical experience relevant to our products.

3. How We Collect Your Information

We collect information directly from you (e.g. orders, enquiries), automatically through cookies and analytics, or from third parties such as payment processors and delivery partners.

4. How We Use Your Information

We use personal information to:

– Process and fulfil orders and payments.
– Provide technical support and respond to enquiries.
– Communicate updates, product information, and educational content. – Improve our website, products, and customer experience.
– Comply with legal and regulatory obligations.

5. Disclosure of Information

We may share your personal information with third-party service providers (e.g., couriers, payment gateways, IT or marketing providers) or with regulatory authorities when required by law. We do not sell or rent your personal information.

6. Storage and Security

We take reasonable steps to protect your information against misuse, interference, and unauthorised access using secure servers, password protection, encryption, and restricted staff access.

7. Access and Correction

You have the right to request access to and correction of your personal information. Contact us via the details below; we will respond within 30 days.

8. Cookies and Analytics

Our website uses cookies and similar technologies to analyse traffic and improve functionality. You can disable cookies in your browser, but some site features may not work correctly.

9. Retention of Information

We keep personal information only as long as necessary for business or legal purposes. When no longer needed, it is securely destroyed or de-identified.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

11. Contact Us

If you have questions or wish to make a complaint, please contact:

Privacy Officer

Dentafusion Team
Email: admin@dentafusion.com.au Address:

PO Box: PO Box 877 Bulimba QLD 4171

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.